Incident Response (IR)

24/7 Readiness and specialized rapid response for modern Cloud and SaaS environments. We contain, remediate, and recover.
Planning and preparation Planning and preparation
Detection and analysis Detection and analysis
Containment and eradication Containment and eradication
Recovery and lessons learned Recovery and lessons learned

The “911” for Tech Companies. For a growth-stage company, a cyber incident can freeze business operations and damage trust. Up Security acts as your dedicated rapid response team, on standby 24/7. When a crisis hits, we step in immediately to assume command of the situation, providing the cool-headed leadership and technical expertise needed to navigate the chaos.

Specialized in Modern Threats. Traditional IR providers focus on office networks and endpoints. We specialize in the environments that matter most to you: Production Cloud, Kubernetes clusters, SaaS applications, and AI pipelines. Whether it’s a compromised AWS root account, a malicious code injection, or a data leak from an LLM, our team speaks the language of your infrastructure and knows exactly where to look.

Proactive Preparation. Effectiveness in a crisis is determined by preparation. As part of our managed service, we don’t just wait for the phone to ring. We build tailored Incident Response Plans (IRPs) specific to your tech stack, conduct “Tabletop” simulation exercises with your management, and ensure logging and monitoring are correctly configured to allow for rapid investigation when seconds count.

Business Resilience. Our goal is not just to stop the attack, but to get you back to business. We manage the entire lifecycle of the incident—from immediate containment and forensic root-cause analysis to complete eradication and recovery. We also support your communication strategy, helping you draft transparent updates for customers, partners, and investors.

Proactive Preparation. Effectiveness in a crisis is determined by preparation. As part of our managed service, we don’t just wait for the phone to ring. We build tailored Incident Response Plans (IRPs) specific to your tech stack, conduct “Tabletop” simulation exercises with your management, and ensure logging and monitoring are correctly configured to allow for rapid investigation when seconds count.

Business Resilience. Our goal is not just to stop the attack, but to get you back to business. We manage the entire lifecycle of the incident—from immediate containment and forensic root-cause analysis to complete eradication and recovery. We also support your communication strategy, helping you draft transparent updates for customers, partners, and investors.

Key tasks

  • 24/7 Emergency Response: Immediate mobilization of expert teams to contain active breaches and minimize impact.
  • Cloud & App Investigation: Specialized forensic analysis of AWS/Azure/GCP logs, CI/CD pipelines, and application code.
  • Containment & Eradication: Active remediation to lock out attackers, patch vulnerabilities, and secure compromised assets.
  • Preparation & Drills: Development of custom IR playbooks and execution of executive Tabletop exercises.
  • Root Cause Analysis (RCA): Deep investigation to understand exactly how the breach happened and how to prevent recurrence.
  • Crisis Management Support: Guidance on regulatory reporting (GDPR/SEC) and stakeholder communication during an event.

Let’s talk

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